Keyless entry of Schlage locks is one of the highlighting features why people buy them in the first place, and if the keyless entry does not work, it can be troublesome.
With the keyless entry feature, you can share the passcode with your friends or family members and let them in without needing the physical key.
In such cases, if the keyless entry function does not work, they won’t be able to open the door.
Luckily, the Schlage keyless entry not working problem is easily fixable by following a couple of troubleshooting steps.
So let’s see how to fix a Schlage lock that does not work.
Fix Schlage Keyless Entry Not Working
If the keyless entry feature of your Schlage lock is not working, you need to replace the battery. If replacing the battery didn’t help, see if the vacation mode is enabled, and if yes, turn it off. Finally, factory reset the lock to fix the problem.
Replace The Schlage Lock Batteries
The number one reason Schlage keyless entry is not working is because of dead batteries. Since it is a problem with the battery, the solution is as simple as replacing the battery with a new one.
All you need to do is replace the Schlage lock batteries, and you should be good to go.
Schlage lock with keyless entry feature uses 4 AA non-rechargeable alkaline batteries.
Firstly, buy the batteries.
Remove the front cover of the lock to reveal the battery compartment.
Gently remove the batteries from the lock.
Insert the new batteries. Ensure you align it properly and check the terminals.
Once the batteries are in, close the panel and lock it.
Now try to use the keyless entry function, and, it should work.
Disable Vacation Mode
Did you or someone in the home enabled the vacation mode on Schlage lock?
For starters, vacation mode on Schlage locks lets you disable all the access codes and only allow certain people with permission to let in. It is a security measure to keep your home safe while you are away.
If you forgot to turn off vacation mode, it might be why your Schlage lock keyless entry is not working.
Turning off the vacation mode is simple. Follow the steps below.
Firstly, you need to find the programming code of your Schlage lock.
You can find it in the booklet that came with the lock or behind the lock itself.
If you do not have access to the booklet and do not remember the code, you need to remove this Schlage lock and then look at the programming code towards the backside.
Once you know the programming code, press the code into the keypad.
As soon as you enter the code, the LED will blink green.
You have turned off vacation mode.
Now try to enter the code and see if it unlocks.
Factory Reset Schlage Lock
If changing the batteries and disabling the vacation mode didn’t help you fix the keyless entry feature not working issue, it’s time to factory reset Schlage lock.
Factory resetting the Schlage lock will help you fix any problem that might be causing the keyless entry feature not to work.
So let’s see how to factory reset Schlage lock.
Remove the battery panel cover.
Take off the batteries.
Now press and hold the Schlage button. At the same time, put the batteries back in. (Ensure to keep pressing the Schlage button as you put the batteries.)
After inserting the battery, release the Schlage button.
The LEDs should flash three times as soon as the reset process is complete.
Now press the Schlage button once and enter the new access code.
FAQ
Why is my Schlage lock not working after battery change?
If your Schlage lock is not working after the battery replacement, ensure the batteries are correctly placed in the battery compartment and are properly aligned. Ensure there are no dust or dirt particles on the battery terminals. Use a clean microfiber cleaning cloth to get rid of the debris, if any.
Why is my Schlage door lock not turning on?
If your Schlage lock is not turning on, it is because the battery is dead. Open the front battery compartment panel and take out the batteries. Put 4 AA batteries and close the compartment. Now the Schlage lock should turn on.
What’s Next?
In most cases, your Schlage lock keyless entry feature is not working because the battery is down. Replacing the battery should help you fix the problem.
If the vacation mode is enabled, the access code will be revoked. It might be another reason why the Schlage lock is not working properly.
If nothing works, it’s time to factory reset Schlage lock, and hopefully, it should fix the problem.